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Pulse of the City News Awards Businesses for Achieving Outstanding Customer Satisfaction Ratings
Wednesday, May 22, 2019

Pulse of the City News has announced the most recent recipients of its Pulse Award for Customer Satisfaction, and all are repeat winners.

Lapeer, United States, April 19,2019 -- Pulse of the City News prides itself on recognizing and honoring businesses and professionals in the construction industry that provide their customers with an exceptional overall customer experience. Recently, three companies from coast to coast received high praise from satisfied customers again in 2019, earning them all consecutive Pulse Awards for Customer Satisfaction.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Total Maintenance Pro, LLC (www.totalmaintenancepro.com) of Hillsborough, N.J., is an experienced and creative landscape company that handles both residential and commercial properties. The company specializes in helping clients increase the value and beauty of their properties by creating elegant outdoor spaces with seasonal color, perennials, landscaping and maintenance. The ultimate goal at Total Maintenance Pro is complete customer satisfaction, so the company works diligently to take over clients’ landscaping struggles, allowing them to truly enjoy their outdoor environment. For its customer service efforts, the company has earned six consecutive Pulse Awards. Visit its Award Page at https://www.pulseofthecitynews.com/company-details/3403w23443/total-maintenance-pro-llc/Manville/NJ.

Family owned and operated, Rocklin Heating & Air (www.rocklinair.com) in Rocklin, Calif., is a full-service heating and air-conditioning company offering professional repair and installation services for residential and light commercial HVAC systems. The company operates on a foundation of old-fashioned honesty and reliable service without sales gimmicks and tricks. Its courteous and professional technicians provide expert advice and strive for same-day service knowing the difficulties that can arise when your HVAC system is down. Rocklin Heating & Air takes excellent care of its customers, earning it six consecutive Pulse Awards. Visit its Award Page at https://www.pulseofthecitynews.com/company-details/34x2z25403/rocklin-heating-and-air/Rocklin/CA.

Parsons Construction Group, LLC (www.justcallparsons.com), with offices in both Loveland, Ohio, and North Venice, Fla., offers a variety of services for residential and commercial clients. The company’s team of experts enjoys beautifying homes and businesses, providing innovation solutions for exterior and interior painting, insulation, glass additions and skylights, and exterior cleaning. Parsons not only delivers outstanding craftsmanship, but also reliability and expertise. Clients can count on exceptional results and total satisfaction when they work with Parsons. As proof, the company has earned nine consecutive Pulse Awards. Visit its Award Page at https://www.pulseofthecitynews.com/company-details/34u2u28433y2/Parsons-Construction-Group-LLC/Loveland/OH.

Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience, says, “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center

The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.

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Blog Categories

  • Press Releases
    • 05/22/2019 - Pulse of the City News Awards
    • 07/17/2018 - Pulse of the City News Honors
    • 12/21/2017 - Parsons Construction Group Win
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605 Norgal Drive, Suite A
Lebanon, Ohio 45036
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